Dedicated Session | Viva Helix

Dedicated Session

Summary

This guide explains how to create a dedicated session, enable the dedicated link, share it with participants, and outline the resulting enrollment flow.

Step-by-step Instructions

1) Create the session

  • Create a session as usual.
  • Check the following two options:
  • Dedicated session
  • Dedicated link enabled

Follow these steps:

  1. Open the session you created.
  2. Click the “eye” icon to display session details.
  3. Find the dedicated link at the bottom of the page.
  4. Copy the link and share it with participants.

Note: The participant must create an account in the training environment to complete enrollment.

3) Participant enrollment

  • After clicking the dedicated link, the participant lands directly on the session page.
  • They can then click Add to cart to start the purchase or enrollment process.

Tips / FAQs

  • Use a dedicated session for targeted sales (specific client or private group) without exposing it in the public catalog.
  • Ensure the Dedicated link is enabled before sending participant communications.
  • If access must be restricted, keep the session private and share only the dedicated link.
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