Usage and Meaning of Session Statuses
Summary
This guide presents the different session statuses in the platform, their meaning, and their impact on catalog display and registrations. It is intended for administrators and registrars managing the scheduling and tracking of sessions.
Step-by-step Instructions
1. Understanding Main Statuses
| Status | Description | Impact |
|---|
| Planned | Session created and waiting to be published for sale. | Visible in the catalog with registration option depending on configuration. |
| Confirmed | Session is active and open for registrations. | Visible in the catalog, “Register” or “Start” button available. |
| Completed | Session finished, diplomas issued. | Notification sent to participants, course access may remain available depending on settings. |
| Cancelled | Session cancelled. | All registrations are cancelled and participants are notified. |
| Pending | Registration awaiting payment. | Displayed for the registration until payment is completed. |
| Reserved | Registration awaiting approval. | Course access is blocked until approved by the registrar. |
| Substituted | Participant replaced by another. | The new participant inherits the planned access. |
| Closed | Session archived and no longer visible. | Used by the registrar to remove a session from the catalog. |
2. Best Practices for Usage
- Use Planned to prepare a session before publishing it for sale (future date required).
- Switch to Confirmed when the session is ready to accept registrations.
- Set to Completed once the training is finished to trigger diploma issuance.
- Use Cancelled only when you need to notify and cancel all registrations.
- Apply Closed to permanently archive a session.
Tips / FAQs
- Status determines catalog visibility and available actions for participants.
- Some statuses (e.g., Pending, Reserved) apply to individual registrations, not the entire session.
- Always check the start date to avoid a “Planned” session automatically switching to “Confirmed.”
Related Articles
- Course and Session Creation
- Managing Registrations
- Session Settings
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