Diploma/Certificate Template & Background (FR/EN) | Viva Helix

Diploma/Certificate Template & Background

Summary

This guide shows how a root administrator configures the diploma/certificate template in Helix: adjust global settings, then upload certificate backgrounds for both French and English versions.

Step-by-step Instructions

1) Sign in with root admin access

  1. Sign in using an account with root privileges.
  2. Open the platform’s General Configuration.

2) Configure the certificate template

  1. In General Configuration, open Diploma / Certificate.
  2. Review base options (logo display, signatures, dynamic fields such as learner name, course title, date, session ID).
  3. Save your changes.

3) Set the certificate background – French

  1. Go to Diploma / Certificate > Background.
  2. Select French version.
  3. Upload the FR background image.
  4. Click Save.

4) Set the certificate background – English

  1. In the same screen, select English version.
  2. Upload the EN background image.
  3. Click Save.

5) Validate the output

  1. Open a test session with a dummy learner.
  2. Generate the diploma/certificate in French and then English.
  3. Verify that fields (name, title, date, signatures) align correctly on the background.

Suggested Format



    Tips / FAQs

    • Recommended image formats: PNG or high‑quality JPEG. Avoid complex transparency if your PDF renderer compresses it.
    • Size/aspect ratio: match the export format (e.g., A4 landscape) to prevent stretching; keep a 10–15 mm safe margin.
    • Static text: keep it minimal on the background; use Helix dynamic fields for bilingual and personalized content.
    • Signatures: if you show instructor signatures, ensure the feature is enabled and signature images are uploaded in instructor profiles.
    • Versioning: name files clearly (e.g., certificate_FR_v2025.png, certificate_EN_v2025.png) for auditability.
    • Cache: after replacing a background, regenerate a fresh PDF to confirm the update.



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