Summary
This guide explains how to request a private group course on the Helix platform, from selecting the course to receiving confirmation by email.
Step-by-step Instructions
1) Choose the course
- Browse the training catalog and select the desired course.
- Click the Book a group button associated with that course.
2) Sign in or create an account
- If you already have a customer account, sign in with your credentials.
- Otherwise, create a new account by following the on‑screen instructions.
Provide the following details:
- Number of participants requested.
- Availability for the course.
- Any special requirements or preferences.
Make sure all required fields are completed, then submit your request.
4) Wait for confirmation
- Once submitted, the team will review your request.
- You will receive an email confirmation when the request is accepted, or a follow‑up if adjustments are needed.
Tips / FAQs
- You can track the status of your request at any time from your customer dashboard.
- Provide several possible date ranges to speed up scheduling.
- If your organization has specific requirements (location, equipment, duration), include them under special requirements.