Recent Articles
Guide – Course Media Types
Summary This guide describes the different course media types available in Viva Helix and their key settings: catalog display, expiration rules, notifications, and specific configurations. Media Types and Behavior Seminar Shopcart display: visible ...
Guide – Registration Status
Summary This guide presents the different statuses available for a registration in Viva Helix. Each status reflects the stage or condition of a participant’s enrollment process. Available Statuses Planned Used by the registrar to plan future ...
Guide – Reschedule a Session (Change Date)
Summary This guide explains how to reschedule a session in Viva Helix by changing the start date and notifying participants. Step-by-step Instructions 1) Change the session date Open the session edit form. Update the start date with the new schedule. ...
Guide – Registration and Assignment Method for registration manager
Summary This guide explains how to register for a course through the catalog or search tool, assign purchased seats to participants, and modify assignments if needed. Step-by-step Instructions 1) Registration process Open the catalog or the course ...
Guide – Online Registration and Payment (Participant)
Summary This guide explains how to register for a training session online using the catalog, complete the payment, assign participants, and access the user profile. Step-by-step Instructions 1) Access the catalog Go to the ecatalog. You can search ...
Popular Articles
Contract Creation
Summary This guide outlines how to create a contract, link the session and the company, handle the special case of a tax‑exempt trainer, perform validation and approval, and create and view session costs. Step-by-step Instructions Steps to create a ...
Hours for Courses and Sessions
Summary This guide explains how course and session durations are displayed in different contexts: diploma, My Enrollments menu, registration confirmation, and Administrator menu. It also lists important configuration rules for durations. Step-by-step ...
Managing Waitlists
Summary Waitlist management lets you individually approve or decline enrollment requests without requiring immediate payment. If a participant is declined, no refund process is needed. Step-by-step Instructions Introduction The waitlist collects ...
Add 2nd Partner Price
Summary Purpose: This option lets you add a second partner price to session pricing. Partner Price 2 applies to participants affiliated with a company associated to a “public” banner linked to this price. Step-by-step Instructions 1) Create an ...
Change Session Dates
Summary This guide explains how to postpone a session by changing its start date, verify how the new date appears in the session list, and notify participants about the change. Step-by-step Instructions 1) Change the session date Open the session for ...