Recent Articles
Guide – Course Media Types
Summary This guide describes the different course media types available in Viva Helix and their key settings: catalog display, expiration rules, notifications, and specific configurations. Media Types and Behavior Seminar Shopcart display: visible ...
Guide – Registration Status
Summary This guide presents the different statuses available for a registration in Viva Helix. Each status reflects the stage or condition of a participant’s enrollment process. Available Statuses Planned Used by the registrar to plan future ...
Guide – Reschedule a Session (Change Date)
Summary This guide explains how to reschedule a session in Viva Helix by changing the start date and notifying participants. Step-by-step Instructions 1) Change the session date Open the session edit form. Update the start date with the new schedule. ...
Guide – Registration and Assignment Method for registration manager
Summary This guide explains how to register for a course through the catalog or search tool, assign purchased seats to participants, and modify assignments if needed. Step-by-step Instructions 1) Registration process Open the catalog or the course ...
Guide – Online Registration and Payment (Participant)
Summary This guide explains how to register for a training session online using the catalog, complete the payment, assign participants, and access the user profile. Step-by-step Instructions 1) Access the catalog Go to the ecatalog. You can search ...
Popular Articles
Contract Creation
Summary This guide outlines how to create a contract, link the session and the company, handle the special case of a tax‑exempt trainer, perform validation and approval, and create and view session costs. Step-by-step Instructions Steps to create a ...
Hours for Courses and Sessions
Summary This guide explains how course and session durations are displayed in different contexts: diploma, My Enrollments menu, registration confirmation, and Administrator menu. It also lists important configuration rules for durations. Step-by-step ...
Managing Waitlists
Summary Waitlist management lets you individually approve or decline enrollment requests without requiring immediate payment. If a participant is declined, no refund process is needed. Step-by-step Instructions Introduction The waitlist collects ...
Add 2nd Partner Price
Summary Purpose: This option lets you add a second partner price to session pricing. Partner Price 2 applies to participants affiliated with a company associated to a “public” banner linked to this price. Step-by-step Instructions 1) Create an ...
Change Session Dates
Summary This guide explains how to postpone a session by changing its start date, verify how the new date appears in the session list, and notify participants about the change. Step-by-step Instructions 1) Change the session date Open the session for ...
Features for participants profile and navigation.
Features for Trainer and partners who manage activities in the platform.
Features and functionalities for administrators and registration managers.
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